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Change Management
Raise, review, and track IT changes. CAB scoring & approval workflow.
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Leadership Dashboard
CEO/CFO/COO view of pipeline, revenue, and business performance.
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HR Management
Employee lifecycle, leave management, performance reviews.
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RFP Management
Track RFPs, proposals, and bidding lifecycle end-to-end.
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Service Desk
IT helpdesk ticketing, SLA tracking, and incident management.
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Access Control
RBAC management, AD integration, and access reviews.
Change Management
ISO/IEC 27001 aligned change control – CAB process
All Changes
Raise CR
CAB Scoring
Decision Checklist
| CTN | Change Description | Type | Requestor | Date Raised | Risk Score | Status | Action |
|---|
CAB Risk Scoring Model
Mandatory for Normal and Emergency Changes. Scores drive the CAB decision threshold. Weights: Security & Risk ×3, Operational/Complexity/Compliance ×2, Preparedness ×1.
CATEGORY A – Information Security Impact (×3)
Confidentiality Impact0
Integrity Impact0
Availability Impact0
CATEGORY B – Risk & Vulnerability Exposure (×3)
New risks introduced0
Existing controls weakened0
Vulnerability exposure increase0
CATEGORY C – Operational & Business Impact (×2)
Service disruption potential0
User / customer impact0
Recovery complexity0
CATEGORY D – Change Complexity & Reversibility (×2)
Technical complexity0
Rollback complexity0
Dependency depth0
CATEGORY E – Compliance & Control Sensitivity (×2)
Regulatory / legal exposure0
Audit sensitivity0
Third-party / supplier impact0
CATEGORY F – Change Preparedness (×1)
Testing completeness0
Documentation quality0
Team readiness0
Cat A – Information Security (×3)0
Cat B – Risk & Vulnerability (×3)0
Cat C – Operational Impact (×2)0
Cat D – Complexity (×2)0
Cat E – Compliance (×2)0
Cat F – Preparedness (×1)0
TOTAL SCORE (max 180)
0 – Very Low
04070100130180
Decision: Pre-approve / Fast-track
✓ CAB Decision Checklist (Mandatory)
Complete all sections. Any unchecked mandatory item blocks CAB decision.
Section 1 – Change Identification & Ownership
Change Request ID is unique and traceable
Change description is clear, specific, and complete
Change owner is identified and accountable
Implementer is identified and authorized
Change type correctly classified (Standard / Normal / Emergency)
Section 2 – Scope & Impact Clarity
Impacted systems and applications explicitly listed
Impacted environments (Dev/Test/Prod etc.) identified
Dependencies and upstream/downstream impacts documented
Third-party or supplier impact identified (if applicable)
Section 3 – Information Security Risk Assessment
CIA (Confidentiality, Integrity, Availability) impact assessed
Existing security controls reviewed for impact
New risks introduced by the change are identified
Residual risk level stated and justified
Risk owner is identified
Section 4 – Compliance & Control Assurance
Change complies with ISO/IEC 27001 requirements
Change does not weaken mandatory security controls
Legal, regulatory, and contractual obligations considered
Logging, monitoring, and auditability preserved
Section 5 – Testing & Validation Readiness
Change has been tested in a non-production environment
Test results are documented
Security testing performed where applicable
Acceptance criteria are defined
Section 6 – Implementation Planning
Implementation steps are documented and realistic
Implementation window is defined and approved
Required resources and access confirmed
No conflict with other scheduled changes
Section 7 – Rollback & Recovery
Rollback plan is documented
Rollback trigger conditions are defined
Data integrity during rollback is addressed
Responsibility for rollback execution is assigned
0 / 26 items checked
Leadership Dashboard
Real-time business intelligence — CEO · CFO · COO view
FY 2025–26 · Q4 · As of
Revenue Accrued (YTD)
₹4.2Cr
▲ 18% vs LY
Target: ₹6.5Cr
Revenue in Pipeline
₹9.8Cr
▲ 31% vs Q3
Weighted: ₹5.1Cr
Revenue Expected (Q4)
₹2.3Cr
▼ 5% vs forecast
Confidence: 74%
Active Opportunities
24
▲ 6 new this month
8 closing this quarter
75%
Revenue Target
₹4.2 / ₹6.5Cr
55%
Ops Efficiency
Projects on-track
85%
Client Satisfaction
CSAT 4.2 / 5.0
65%
Proposal Win Rate
13 won / 20 bids
80%
Delivery SLA
16 / 20 projects
50%
Headcount Utilization
28 / 56 billable
Monthly Revenue Trend ₹ Lakhs · FY 2025–26
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Historical
Current QTR
Pipeline by Stage ₹ Crore
Discovery / Qualification₹2.4Cr · 6 opps
Proposal Submitted₹3.1Cr · 8 opps
Negotiation / Review₹2.8Cr · 5 opps
Closing / PO Expected₹1.5Cr · 5 opps
Won – Delivery Phase₹4.2Cr · 8 opps
Active Opportunities Top 10 by value
Stage
Client / Opportunity
Value
Win%
Closing
Bangalore Metro Rail Corp – IT Infrastructure Rollout
₹1.2Cr
85%
Negotiation
Karnataka Govt – ISMS Implementation & ISO 27001
₹0.9Cr
70%
Proposal
Infosys BPO – Managed SOC Services (3yr)
₹2.4Cr
55%
Negotiation
Manipal Hospitals – HIMS Integration & Security
₹0.7Cr
65%
Won
TCS – IT Audit & Compliance Consulting (FY26)
₹1.1Cr
100%
Discovery
HDFC Life – Cloud Security Assessment
₹0.5Cr
30%
Proposal
Wipro – Staff Augmentation – Cybersecurity (24 FTE)
₹1.8Cr
60%
Won
Ministry of Electronics – NIC Cyber Hygiene Programme
₹1.4Cr
100%
Closing
Prestige Group – IT Asset Management Platform
₹0.3Cr
80%
Discovery
Zepto – DevSecOps Consulting & Pipeline Security
₹0.6Cr
25%
P&L Snapshot ₹ Lakhs · FY 2025–26 YTD
| Item | Budget | Actual | Variance |
|---|---|---|---|
| Revenue | ₹650L | ₹420L | -₹230L |
| Cost of Delivery | ₹260L | ₹185L | +₹75L |
| Gross Profit | ₹390L | ₹235L | -₹155L |
| Opex (HR + Infra) | ₹180L | ₹162L | +₹18L |
| EBITDA | ₹210L | ₹73L | -₹137L |
| Net Profit | ₹168L | ₹51L | -₹117L |
Key Alerts & Actions
⚠ High Priority
3 opportunities worth ₹2.8Cr at risk of slipping to Q1 FY27 – require exec engagement this week.
3 opportunities worth ₹2.8Cr at risk of slipping to Q1 FY27 – require exec engagement this week.
⚡ Action Required
Utilisation at 50% – 28 resources billable. 8 resources on bench. Review deployment plan.
Utilisation at 50% – 28 resources billable. 8 resources on bench. Review deployment plan.
✓ On Track
Ministry of Electronics and TCS accounts delivering on plan. NPS score 72 (industry avg: 58).
Ministry of Electronics and TCS accounts delivering on plan. NPS score 72 (industry avg: 58).
ℹ Info
ISO 27001:2022 surveillance audit scheduled for 15 Feb 2026. Corrective actions: 2 open, 0 overdue.
ISO 27001:2022 surveillance audit scheduled for 15 Feb 2026. Corrective actions: 2 open, 0 overdue.